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Return Policy

Return Policy
We want you to love your purchase! If you're not completely satisfied, we gladly accept returns within 30 days of delivery.
To initiate a return, please email us at: support@theozgirl.com.au
Our customer care team will guide you through the process.
Please note:
- Items must be unused, unwashed, and in original condition with tags attached.
- Customers are responsible for return shipping costs unless the item is faulty or incorrect.
- Once we receive and inspect your return, your refund will be processed within 5–7 business days.
Still have questions? Just shoot us an email — we’re here to help! 🤍